welcome matka

welcome matka App support

Contact
+91 9438076264

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The welcome matka:

Q1: How to log in after installing the welcome matka?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process, eliminating the need for a password or email. This simple method allows for easy access to your account.

Q2: What should I do if I am not getting OTP?

To resolve the issue, check your internet connection and wait for a strong signal. If you still don't receive the OTP, click on send OTP again and wait. If the issue persists, you can contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To resolve the issue, try logging in with your active number. If you've changed numbers, please submit your updated KYC details to our customer support team via email to assist with account transfer. This will help expedite the process.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Next, download the latest version of the app and install it. This should allow you to log in and play without any problems.

Most Asked Questions Related To Withdraw In The welcome matka:

Q1: What is the minimum withdrawal amount in the welcome matka?

In this app, users can withdraw a minimum of Rs. 100, which is a higher threshold compared to other similar applications. Withdrawals are limited to earnings from gaming activities, and bonus amounts collected cannot be withdrawn. This means users can only access the money they've earned through their gaming efforts.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted through the app. This includes saving your Aadhar card, UPI, and bank details for verification purposes.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The process in this app typically takes between 30 minutes to 3 hours due to its fast and stable services. However, occasional payment delays may cause users to wait up to 24 hours for processing.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used within the gaming platform, and cannot be withdrawn by others. Any winnings from games played with the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see if your withdrawal request is being processed. If not, don't worry, the funds will be added to your wallet account within 24 hours. If you still encounter a problem, you can reach out to their care centre for assistance.

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